BTEC Diploma in Travel and Tourism Level 2
We have specialist tutors who have strong links within the industry which enables learners to gain the experience and knowledge they need.
This is a one-year full-time programme equivalent to 4 GCSEs at grades A*- C. This exciting course has been designed to develop your vocational skills which are needed for a career in the travel and tourism industry.
At the end of the course you will have achieved 2 qualifications:
- Travel and Tourism Level 2 BTEC Diploma
- Preparation in Air Cabin Crew Level 2 BTEC First Diploma
This additional qualification develops the skills required to meet industry needs in relation to air cabin crew and is included in the Level 2 Diploma. Both qualifications are mandatory to complete the course. You also get the chance to train at Virgin Atlantic at the training base in Sussex.
We deliver the course using various assessment methods and help you to develop the confidence required to be employable in this ‘people-orientated’ industry sector. You will benefit from a structured programme of visits and speakers.
Course Content: Travel and Tourism
- The UK travel and tourism sector
- Customer service in travel and tourism
- Understanding the nature and effects of the world
- European destination
- Worldwide destinations
- Exploring marketing in travel and tourism
- Exploring airports and airlines
- Overseas holiday representatives
- Introduction to cruise operators
Course Content: Preparation in Air Cabin Crew
- Safety demonstrations
- Onboard customer service
- Selling skills for cabin crew
- First aid
- Working as cabin crew
- Airline health, safety and security
- Aircraft emergency situations
- Dealing with passengers on board an aircraft
- Cabin service - selling technique
- Making passenger announcements on board an aircraft
Please note: you will be required to purchase a polo shirt for College visits.
Functional Skills
All full-time learners will be required to study Functional Skills at the appropriate level. These will be in maths, English and in some cases ICT. Attendance to these sessions is mandatory, please refer to the Functional Skills section of this website for more details.
Assessment
Assessment takes place through a variety of internally written assessments and practical tasks. Roleplay and presentations are an important part of the assessment process and learners will need to demonstrate good customer service and team-working skills, which will be included in this exciting course.
Visits
We offer a range of exciting trips and visits to enhance your learning experience. This includes UK day visits and a European residential. We also offer you the opportunity to travel to long-haul destinations in both years 1 and 2. This will include an additional cost to your course fees and is a noncompulsory trip.
Go to Picture Gallery to view selection of photos taken from trips and visits
Key Facts
Campus: Hereford
Minimum Age: 16
Duration: 1 Year, timetabled 4 days per week to include a self-study day
Award: BTEC Level 2 Diploma in Travel and Tourism.
Level: 2
Units: The units listed are provisional and variations may occur
Entry Requirements:
You will normally need to have at least one of the following: BTEC Foundation Certificate in a related subject, 4 passes at GCSE Grade D or E (preferably in English or maths). Other related Level 1 or 2 qualifications are considered. Entry will also be based on interview at which you will need to supply references. Any relevant work experience may be taken into account.
Typical Employment:
Travel agency, hotel reception work or overseas representative.
Further Study:
Merit/distinction profile can progress to the Level 3 Subsidiary/Extended Diploma in Travel and Tourism
Contact: 0800 032 1986
enquiries@hct.ac.uk
